How we protect your Privacy
Liverpoolstockvideo.com is committed to protecting your right to privacy as a user of our online stock footage library. It is our policy to respect the privacy of private communication.
The information you provide to us will be held on our own dedicated servers based in the UK, and except as explained below, we will not transfer it or authorise its transfer outside the UK.
We collect information about our customers in order to help us continually improve our service and so that we can run Liverpoolstockvideo.com effectively. Liverpoolstockvideo.com will always adhere to UK Data Protection Legislation, which from 25 May 2018 includes EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
Other than as stated below, we do not hold or use any information you provide or which we collect outside the European Economic Area (“EEA”), nor do we transfer it to or share it with others within or outside the EEA (except when we believe in good faith that the law requires it).
This Privacy Statement only relates to the Liverpoolstockvideo.com site and does not extend to your use of the Internet outside of the Liverpoolstockvideo.com site.
Information About Us
Liverpoolstockvideo.com is a trading name of Jim Cook Lighting Camera Ltd, which is a private limited company registered in England under company number ******. Our registered address is Sycamore House, Sutton Quays Business Park, Sutton Weaver, Runcorn, Cheshire WA7 3EH.
Our VAT number is *********.
For data protection queries, please contact us using the email address: info@liverpoolstockvideo.com
What data do we collect?
We will collect personal data as provided to us during the purchase process, which you agree to supply us as accurate. This will consist of:
- Contact Information such as name, email address, mailing address and telephone number
- Billing Information such as credit card number and billing address
- Unique Identifiers such as user name, account number and password
How do we use your data?
As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages and operating system. We use this information to:
- Process your purchases or account application effectively
- Send you email confirmations
- Administer your account
- Send you an occasional newsletter or marketing email
What do we use your data for?
Our use of your personal data is limited to that which is reasonably required in order to provide our service to you and to make improvements to it. We do not use your personal data for any reasons not stated in this Privacy Policy and never use it in an excessive manner that is disproportionate to our aims of providing and improving our service or in a way that is contrary to your interests.
In addition, when you purchase videos from us, your personal data is necessary for the formation of the contract between you and Liverpoolstockvideo.com and the completion of your purchase.
You may choose to stop receiving our newsletters or marketing emails by following the unsubscribe option included in these emails or by contacting us at info@liverpoolstockvideo.com.
How long do we keep your personal data?
The personal data you provide when registering with Liverpoolstockvideo.com is retained until you ask us to delete it. If you wish to delete your account, you can do so by contacting us at info@liverpoolstockvideo.com.
Download histories are retained indefinitely. However, when an account is deleted, this information cannot be used to identify you. All personally identifying information is deleted immediately on your request.
How do we store or transfer your personal data?
We only store your personal data in the UK. This means that it will be fully protected under the GDPR. We will not sell your personal information, nor share it with any third party. We will only ever disclose your personal information if:
- It is required by law such to comply with a legal process
- We believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
- If Liverpoolstockvideo.com is involved in a merger, acquisition, or sale of all or a portion of its assets
Cookie and Other Tracking Technologies
We do not monitor your use of the Internet, but we do use cookie technology to monitor your use of Liverpoolstockvideo.com. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis. We may process your personal data in combination with the footage downloaded in order to maintain and improve the facilities we offer and to send you alerts about important updates to the library’s content.
Security
The security of your personal information is very important to us. We follow widely accepted industry standards to protect the personal information you submit to us, both during transmission and once we receive it. However, it’s worth noting that no method of transmission over the Internet, or method of electronic storage is 100% secure. Thus, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@liverpoolstockvideo.com.
Payments you make to Liverpoolstockvideo.com are processed using our financial services partner PayPal. PayPal has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
Notification of Privacy Statement changes
We may from time to time update this Privacy Statement to reflect changes to our information practices or to comply with changes in the law. We therefore encourage you to periodically review this page for the latest information on our privacy practices.
Contact
To contact us about anything to do with your personal data and data protection, please use the following details and we will respond as soon as possible:
Email: info@liverpoolstockvideo.com.
Telephone: 07703571479